Our IT Services

From network infrastructure to backup, through virtualization and databases: a comprehensive offering operated on our own infrastructure in France

Managed Services & 24/7 On-Call Support

Managed services

Full management of your IT infrastructure: proactive monitoring, preventive maintenance, incident management and 24/7 on-call support. Our team operates on your Linux servers (Debian, Ubuntu, CentOS) with contractual commitments on intervention time (GTI) and recovery time (GTR). Discover our managed services offering →

  • Continuous monitoring with real-time alerting
  • 24/7 on-call support with GTI from 1 hour
  • Security updates and preventive maintenance
  • Incident management and post-mortem analysis
  • Monthly availability and performance reports

Proxmox Virtualization

Hosting, deployment & administration

We host and manage your virtual machines on Proxmox VE clusters operated on our own infrastructure. From initial deployment to daily operations, we handle the entire lifecycle of your virtualized environments: sizing, installation, updates, monitoring and performance optimization. View Proxmox VPS offerings →

  • VM hosting on dedicated Proxmox clusters
  • Deployment and administration of Proxmox servers
  • Distributed Ceph storage with high availability
  • Migration from VMware or other hypervisors
  • Full managed services for the virtualized environment

Backup & Storage

Nimbus Backup

Your Proxmox Backup Server backups are hosted on our own infrastructure, physically separated from your production servers. Several plans cover all needs: fast SSD storage for frequent restores, physical isolation on magnetic tapes for the most sensitive data, and automatic replication between two distinct sites. Discover NimbusBackup →

  • Hosted on dedicated RDEM Systems infrastructure
  • Flexible plans: SSD, multi-site, air-gapped
  • End-to-end encrypted data
  • Over 10 TB of protected data to date
  • Tested and documented restore procedures

BGP Network Infrastructure

AS206014

Our autonomous network (AS206014) is the foundation of our entire hosting offering. By controlling the network layer, we eliminate dependency on any single provider and guarantee our clients redundant, multi-transit connectivity, with over 1,000 ASNs directly reachable through our peering agreements. View our AS206014 network (fr) →

  • Connectivity to 5 European Internet exchange points
  • 3 independent transit providers for redundancy
  • Over 1,000 networks in direct peering
  • Dedicated racks in 3 Equinix Paris datacenters
  • Native IPv4 and IPv6 support

MariaDB Databases

Managed DBA

For businesses that need high-performance databases without hiring a full-time DBA, we offer a fully managed service. Hosting, replication, backups and optimization are handled by our team, with the support of Signal18, a recognized DBA expert in the MariaDB ecosystem. View the managed MariaDB offering →

  • Fully managed hosting and operations
  • Multi-site replication for high availability
  • DBA expertise through our partner Signal18
  • Migration available from MySQL, Oracle or PostgreSQL
  • Granular point-in-time recovery

NTP Stratum 1 Server

Free public serviceFree

RDEM Systems operates a pool of Stratum 1 and Stratum 2 NTP servers, equipped with GNSS reference clocks (GPS/Galileo). This time synchronization service is offered free of charge to the Internet community. NTP synchronization is a critical prerequisite for security (Kerberos, TLS, TOTP) and data integrity — we detail the threats related to time desynchronization in our dedicated article.

  • Stratum 1 with GPS clock
  • Contribution to the NTP Pool Project
  • NTS protocol support (secured)
  • Free and public service
  • Sub-millisecond accuracy

An integrated infrastructure

The advantage of RDEM Systems lies in the integration of the entire technical chain. Your Proxmox virtualization infrastructure is hosted on our AS206014 network, monitored by our 24/7 supervision, backed up on our Nimbus PBS servers and synchronized by our NTP Stratum 1 servers.

This complete mastery of the stack — from the network cable to the application — enables maximum responsiveness in case of incidents and eliminates grey areas between providers. One single point of contact, one single responsibility, one single level of commitment.

Have an infrastructure project?

Let's discuss your needs. We analyze your existing infrastructure and propose a tailored solution, with no commitment.

Contact us

Contact

Address

5 B RUE DES NOYERS, 95300 PONTOISE, FRANCE

Let's Talk About Your Project

15 minutes to understand your needs, no commitment.

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